10 Questions to ask before picking your roofer!

Updated: Apr 29

Did you know that more new homes were built in Texas than any other state in the US last year?With residential construction still on the rise commercial is sure to follow! But don’t make the mistake of putting a bad lid on a new building. You’ll need to employ a roofing contractor that you can trust!So how do you know which roofing contractor to choose?Here are the 10 questions you need to ask your DFW roofer before you sign on the dotted line!

#1 Are You a Licensed Texas Roofer or Contractor?

The Answer You Want: Yes!Why It Matters: Local authorities establish standards by which their licensed contractors have to abide. By simply being licensed, you can trust that your potential roofing contractor is meeting legal requirements.Being licensed also means that you have a second point of contact should anything go wrong and the contractor is unable or uninterested in resolving the problem. You can contact the local licensing authorities and submit a complaint if necessary.You should contact the Roofing Contractors Association of Texas to verify that the roofer you’re considering is currently licensed and that they don’t have any unresolved violations.

#2 What Type of Insurance Coverage Do You Provide?

The Answer You Want: We provide both workman’s compensation insurance as well as general liability insurance.Why It Matters: Using a roofing contractor who doesn’t provide both workman’s comp and general liability insurances could leave you or your property unprotected in case of an accident or damage.Workman’s Compensation protects you if a contractor or laborer is injured while working on the roof. Medical bills can be extensive and unpredictable. Workman’s comp ensures that you won’t be held financially responsible.General liability insurance is designed to protect your home or property. If damage occurs during work to other parts of your home or property, liability ensures that the contractor will be held financially responsible for any necessary repairs or replacements.

#3 How Long Have You Been In Business?

The Answer You Want: We’ve been in business for five or more years.Why It Matters: The longer the roofer has been in business the better. 5 years worth of experience usually means they’ve got a permanent address, a local phone number, a portfolio of their past work, and some testimonials or customer referrals.By establishing that they are a legitimate business with a physical location you can also weed out unlicensed contractors or scammers.

#4 Do You Have a Portfolio of Your Work That I Can See?

The Answer You Want: Absolutely!Why It Matters: Most professional roofing contractors will have a portfolio of their work on their website. Take the time to look through it to ensure that they have experience working on the type of roof on your home or property and that the quality is up to your standards.If they have experience with commercial properties you can ask for the address so that you can visit the building and see how the work is aging.

#5 Do You Bring a Container For Waste Disposal?

The Answer You Want: Yes!Why It Matters: Whether installing a new roof or replacing an old one, there is a considerable amount of waste after the project is complete. Plywood scraps, shingles, supplies packaging, and more.If your roofer brings a container for the waste they will likely also take care of its disposal which eliminates any responsibility for clean up after the installation is complete.If the contractor keeps a waste container on site you’ll want to clarify where it will be placed so it doesn’t interfere with the other goings on at your property.

#6 What’s the Warranty On My New Roof?

The Answer You Want: Yes! We provide a warranty on both the work performed on your roof and the manufacturer provides a warranty on the materials and parts used.Why It Matters: A typical work warranty won’t be much longer than a year or so, but a materials warranty can last up to 25 years.You should feel completely comfortable asking for the details for both warranties to be included in your contract or for a physical copy of both warranties.

#7 Who Will Be On Site During the Installation?

The Answer You Want: Either your salesman or project manager in addition to the work crew.Why It Matters: The purpose of a project manager is to ensure that all the labor being done is up to legal standards and manufacturers guidelines.If a contractor isn’t able to guarantee that a project manager or your salesman will be on site for your installation, that is a HUGE RED FLAG.

#8 Can You Provide Me With a Written Estimate?

The Answer You Want: You bet!Why It Matters: It might sound redundant, but when selecting a roofer you should make sure that they are willing to provide a written cost estimate in your contract.Follow up questions could include:

  • What additional costs might arise?

  • How do you ensure that you don’t exceed my estimate by a reasonable amount?

  • Can you put that in my contract?

#9 Will I Have a Consistent Contact Person?

The Answer You Want: Yes, their name is …Why It Matters: By the time you’ve selected your roofing contractor you’ve already asked a lot of important questions but many others will arise during the duration of the installation.Make sure that they provide you with a contact person who is on site during the installation process and can answer your questions and address your concerns. You’ll want their full name, phone number, and email address at the very least.

#10 What Steps Do You Take To Protect My Property?

The Answer You Want: We take the protection of your property very seriously. Here’s how we make sure that it’s cared for while we’re there…Why It Matters: Professional contractors will want to perform an inspection of the roof area before they begin the installation or replacement process. That involves them entering the home or property.So besides the extensive amount of work and access they’ll have on the outside, workers will likely be inside the home or property for a part of the process.You’ll want to know that they are selective about who they employ.You will also want to ensure that they use measures to make sure that any surfaces are not damaged, that they’ll use the liability insurance coverage in case any damage does occur, etc.

What Now?

Now that you know what to ask, it’s time to find who to ask!Contact SPS Roofing for your expert DFW roofer.

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